Frequently Asked Questions (FAQs)

Everything you need to know about Go Mommy® products, shipping, and policies.

🚚 Orders & Shipping

How fast is shipping?
We ship fast!
  • USA Orders: Delivered in 3–5 business days.
  • International: Typically 7–14 business days depending on your location.
Where do you ship from?
All U.S. orders are shipped directly from our fulfillment centers within the USA to ensure quick delivery.
How can I track my order?
Once your order ships (usually within 24 hours), you’ll receive an email with a tracking link. If you don't see it, check your spam folder or email us at info@gomommyus.com.

🥈 Silver Nursing Cups (The Pain-Free Guarantee)

Do they really work for sore nipples?
Yes! Silver has natural healing properties used for centuries. Our cups create a protective environment that heals cracks and soreness, usually within 24-48 hours.
What if they don't work for me? (Return Policy)
💚 Risk-Free Trial: We offer a special 90-Day Pain-Free Guarantee exclusively for our Silver Cups. If they don't help your healing journey, you can return them for a full refund—even if you’ve used them.
Do I need nipple cream?
No. In fact, creams can reduce the efficacy of the silver. Just use a drop of your own breast milk in the cup; that’s all you need.
How do I clean them?
Simply rinse with warm water and mild soap. To restore shine, you can occasionally use a paste of baking soda and water.

🍼 Portable Bottle Warmer

Does it fit my baby’s bottle?
Our warmers are designed with a "Universal Fit" adjustable mechanism or come with adapters to fit most major bottle brands (like Avent, Dr. Brown's, Medela, etc.).
Is it battery operated?
Yes, it’s fully portable and rechargeable via USB. Perfect for car rides, flights, or walks in the park.
Can I return the Bottle Warmer?
For electronic items like the Bottle Warmer, we accept returns within 30 days if the item is unused and in its original packaging. If the device is defective, we will replace it immediately under warranty.

🧣 Nursing Covers & Textiles

Is the fabric breathable?
Absolutely. We use premium, lightweight muslin cotton or breathable blends designed to keep airflow moving so neither you nor your baby overheats.
Can I wash it in the machine?
Yes! As moms, we know laundry needs to be easy. You can machine wash our covers on a gentle cycle and tumble dry low.

💳 Payment & Support

Is my payment secure?
100%. We use bank-level encryption (Shopify Payments) and accept Visa, MasterCard, Amex, PayPal, and Apple Pay.
Do you offer wholesale?
Yes! We love partnering with retailers and lactation consultants. Please visit our Wholesale page or email us.
Still have questions?
We’re here to help! Email us at info@gomommyus.com.