Frequently Asked Questions (FAQs)

Frequently Asked Questions

Everything you need to know about Go Mommy® products, shipping, and policies.

Silver Nursing Cups

How do silver nursing cups work? +

Silver nursing cups are small, dome-shaped cups made from solid silver, worn inside your nursing bra between feeds (never during feeding). They create a physical barrier that protects sensitive or damaged nipples from clothing friction — the primary source of between-feed pain. When combined with a few drops of breast milk, the natural properties of silver and the moist environment support your skin's own recovery process.

How do I use them? +

Express 1–2 drops of breast milk into the cup, center it over your nipple, and wear it inside your nursing bra. Remove before each feed. No creams, balms, or oils inside the cup — breast milk only. The full step-by-step method, cleaning instructions, and sizing guide are all in one place:

Read the complete Usage & Care Guide →

Why can't I use nipple cream with the cups? +

Creams, lotions, and balms create a barrier between the silver surface and your skin. This reduces the direct silver-to-skin contact that makes the cups effective. Use a few drops of breast milk instead — it supports comfort while maintaining full contact. If your healthcare provider has prescribed a topical treatment, ask about alternating timing.

How do I clean and care for them? +

Between uses, rinse with warm water and mild soap, then dry immediately with a soft cloth. If tarnish appears (yellow, grey, or dark spots — a normal sign of genuine silver), use baking soda paste for light spots or the dry abrasive pad method for heavy tarnish. Never use bleach, dishwasher, or boiling water. Store in the airtight bag with air expelled, then inside the velvet pouch.

For the full cleaning protocol including the nesting technique: Read the Care Ritual →

Can I wear them while sleeping? +

Yes. The cups are designed for 24/7 comfort. Wear a nursing bra to keep them secure overnight. Remove before each feed.

Which size should I choose — Regular or XL? +

Regular (~4.5 cm): Fits most mothers, typically bra size C or below. XL (~5.2 cm): For those with a larger areola, typically bra size D or above. Same height, different diameter. When in doubt, go with XL for more coverage. See the Size & Fit guide for details.

What's the difference between 925 Sterling, 999 Pure, and 999 Trilaminate? +

925 Sterling Silver: The everyday classic — 92.5% silver alloyed with copper for durability. Holds its shape well and lasts through the entire breastfeeding journey. 999 Pure Solid Silver: The purest option — 99.9% silver, no alloy. Ideal for very sensitive or reactive skin. Slightly softer than Sterling. 999 Trilaminate: A copper core with 999 pure silver electroplated on both sides — so every surface that touches your skin is pure silver, while the copper core gives the cup structural strength and helps it hold its shape. Not solid silver throughout, but the skin-contact surface is. All three follow the same ritual and are nickel-free.

Compare all three variants in detail →

Are they safe for my baby? +

Yes. Our cups are nickel-free, with no coatings or synthetic materials. Silver leaves no residue on skin — no wiping needed before feeding. Always remove the cups before latching your baby. They are worn only between feeds.

Are silver nursing cups HSA/FSA eligible? +

Yes. Go Mommy Silver Nursing Cups are classified as a lactation aid and are eligible for reimbursement under most HSA and FSA plans. After your purchase, we automatically email an itemized reimbursement invoice — upload it to your insurance portal to request your money back. Learn more about HSA/FSA reimbursement →

Complete care guide

Usage, cleaning, sizing, troubleshooting, and variant comparison — everything in one place. Takes 2 minutes to read.

Read the Go Mommy Ritual →

Portable Bottle Warmer

Does it fit my baby's bottle? +

The warmer is designed with a universal fit and includes adapters to fit most major bottle brands including Avent, Dr. Brown's, Medela, and more.

Is it battery operated? +

Yes — fully portable and rechargeable via USB-C. Use it in the car, on a flight, or during a walk in the park. A single charge warms multiple bottles.

Can I return the Bottle Warmer? +

We accept returns within 30 days if the item is unused and in its original packaging. If the device is defective, we will replace it immediately under warranty.

Orders & Shipping

How fast is shipping? +

USA orders: Delivered in 3–5 business days with free shipping. International: Typically 7–14 business days depending on your location.

How can I track my order? +

Once your order ships (usually within 24 hours), you'll receive an email with a tracking link. If you don't see it, check your spam folder or email us at info@gomommyus.com.

Returns & Guarantee

What is the 90-day guarantee? +

Our 90-Day Satisfaction Guarantee applies to all Silver Nursing Cups. If they don't support your breastfeeding comfort, return them for a full refund — even if you've used them. The Portable Bottle Warmer has a separate 30-day return policy (unused, original packaging).

✓ 90-Day Money-Back · Silver Cups Only
Is my payment secure? +

Yes. We use bank-level SSL encryption through Shopify Payments and accept Visa, MasterCard, Amex, PayPal, and Apple Pay.

Still have a question? +

We're here for you. Email us at info@gomommyus.com — our team typically responds within 24 hours.