Return Policy
At GoMommyus, customer satisfaction is our priority, and we follow a transparent return and exchange policy.
Return Window:
- You may request a return within 30 days of receiving your product.
- The same return policy applies to items purchased via Amazon Prime.
Return Conditions:
- Returned items must be unused, with original tags intact, and in their original packaging.
- For defective, damaged, or incorrect items, we cover the return shipping costs.
Return Process:
- Contact us at info@gomommyus.com.
- Provide your order number and reason for the return.
- You will receive an email with return instructions and the return address.
- Once your product is received, it will be inspected and approved.
Refunds:
- After approval, your refund will be processed within 5-7 business days to the original payment method.
- Shipping charges are non-refundable.
Exchanges:
- We offer free exchanges for defective products.